Terms and Conditions | Privacy Policy | Refunds & Cancellations
Welcome to SAPIENS School of Learning preschool website. By using this website, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy, govern our relationship with you in relation to this website.
The content of this website is for your general information and use only. It is subject to change without notice.
General Terms and Conditions
The content of this website is for your general information and use only. It is subject to change without notice.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Pune – Maharashtra (India).
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Agreement to Terms and Conditions: By accessing or using our website, you agree to be bound by these Terms and Conditions, as well as any applicable laws and regulations. If you do not agree with these terms, you must not use our website.
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Privacy Policy: Our website's Privacy Policy describes how we collect, use, and protect your personal information. By using our website, you agree to our Privacy Policy.
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Intellectual Property: All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of our company or our licensors and is protected by copyright and other intellectual property laws. You may not use our content without our express written permission.
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User Content: You may submit comments, reviews, and other content to our website, but you may not submit any content that is unlawful, obscene, defamatory, or otherwise objectionable. By submitting content to our website, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and sublicensable right to use, modify, and distribute the content in any form and for any purpose.
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Liability Disclaimer: Our website provides general information about our day-care and preschool services, but we do not guarantee the accuracy, completeness, or timeliness of any information on our website. We are not liable for any damages or losses arising from your use of our website.
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Changes to Terms and Conditions: We reserve the right to update or modify these Terms and Conditions at any time and without notice. By continuing to use our website after we post any changes, you agree to be bound by the modified Terms and Conditions.
Privacy Policy
We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, beyond classroom activities and preschool services.
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Information We Collect: We collect personal information that you provide to us, such as your name, email address, phone number, and payment information when you enrol your child in our day-care and preschool services.
We also collect information automatically when you use our website, such as your IP address, browser type, and pages you visit. -
How We Use Your Information: We use your personal information to provide you with our day-care and preschool services, to communicate with you about your child's progress and activities, and to process payments. We may also use your information to improve our website and services, to analyse trends and user behaviour, and to comply with legal obligations.
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How We Protect Your Information: We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use secure servers, firewalls, and encryption technologies to safeguard your information.
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Sharing Your Information: We do not sell or rent your personal information to third parties. We may share your information with our affiliates and service providers who assist us in providing our day-care and preschool services. We may also disclose your information to comply with legal obligations or to protect our rights, property, or safety.
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Cookies and Similar Technologies: We use cookies and similar technologies to improve your experience on our website, to analyse user behaviour, and to personalize content and advertisements. You can opt out of cookies by adjusting your browser settings, but some features of our website may not function properly.
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Your Rights: You have the right to access, update, and delete your personal information by contacting us at [insert contact information]. You may also opt out of receiving marketing communications from us.
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Changes to Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time and without notice. By using our website and day-care and preschool services after we post any changes, you agree to be bound by the modified Privacy Policy.
If you have any questions or concerns about our Privacy Policy, please contact us at management@spaienslearning.in
Refund & Cancellation Policy
We understand that circumstances may arise that require you to cancel or request a refund for our services. Please review our refund and cancellation policy below:
Cancellations must be made at least 24 hours in advance of the scheduled service to receive a full refund.
Refunds will be issued in the original form of payment and may take up to 10 business days to process.
No refunds will be issued for cancellations made less than 24 hours in advance of the scheduled service.
We reserve the right to cancel or reschedule any service due to unforeseen circumstances. In such cases, we will provide a full refund or reschedule the service at a mutually convenient time.
Refund Policy:
At Sapiens school of Learning, we strive to provide the best possible learning experience for our students. We understand that circumstances may arise that require you to cancel or request a refund. Please review our refund and cancellation policy below:
Tuition Fees:
· If a student withdraws within the first week of the semester, they will receive a 75% refund of tuition fees.
· If a student withdraws within the second week of the semester, they will receive a 50% refund of tuition fees.
· No refunds will be provided after the second week of the semester.
Other Fees:
· Fees for textbooks, uniforms, and other materials purchased through the school or from the vendors are non-refundable.
· Application and registration fees are non-refundable.
· Fees for extracurricular activities and field trips are non-refundable unless they are cancelled by the school.
Special Circumstances:
· If a student withdraws due to medical reasons, a pro-rated refund of tuition fees will be provided based on the length of time the student was enrolled.
· If a student is expelled from the school for disciplinary reasons, no refund will be provided.
Refund process: If you are eligible for a refund, a written request will have to be submitted to the school administration along with requisite documents. The refund will be processed within 30 days of approval of the request.
Deductions: In case of a refund, the following deductions will apply:
· A processing fee of 2-3% will be deducted from the refund amount.
· Any outstanding owed to the school will be deducted from the refund amount.
Future adjustments: In case of any adjustments in the tuition fee, the refund will be calculated accordingly.
We hope this policy clarifies any questions you may have regarding our fee refund policy. If you have any further queries, please do not hesitate to contact us [management@sapienslearning.in].